Privacy Policy

ProveoMark Privacy Policy

Last Updated: August 14, 2026

This Privacy Policy explains how ProveoMark LLC and ProveoMark LLP (together, “ProveoMark,” “we,” “us,” or “our”) collect, use, disclose, retain, and protect personal information when you visit our websites, use our Directory, participate in our learning and certification programmes, use ProveoMark@Work, interact with ProveoMark Signals, use the Proof Engine, communicate with us, or otherwise interact with our services.

ProveoMark LLC is a Wyoming, USA entity. ProveoMark LLP is an India entity used for payments and invoicing during our initial operating period and for specified training activities. The entity that contracts with you or processes a particular transaction may depend on the product, service, customer location, and applicable commercial arrangement.

This Policy is designed for our global audience, including users in India, the United States, the European Economic Area, the United Kingdom, and Canada. Where applicable law provides additional privacy rights, those rights apply to you.

1. Who This Policy Applies To

  • Website visitors and people who browse or search the ProveoMark Directory.
  • Practitioners who create or use an account through our learning platform.
  • People who purchase courses, training, certifications, or other ProveoMark services directly.
  • People who register for or participate in ProveoMark Tool Fluency Certifications and assessments.
  • Participants in ProveoMark@Work programmes and enterprise training.
  • Technology vendors, Technology Partners, Journey Builders, enterprise contacts, speakers, contributors, and other professional contacts.
  • People who subscribe to newsletters, download resources, complete forms, register for events, or contact us.
  • People whose professional information is publicly available and may be used for Directory or editorial purposes, subject to applicable law.
  • This Policy does not replace a separate agreement that specifically governs processing on behalf of an enterprise customer, Technology Partner, or other business customer. Where a commercial agreement contains specific data-processing terms, those terms may apply to the relevant business relationship.

2. Information We Collect

2.1 Information You Provide
  • Identity and contact information such as name, professional email address, phone number, country, and contact details.
  • Professional information such as job title, employer, industry, professional experience, areas of expertise, and publicly available professional profile information.
  • Account information required to access learning or other services, including login credentials or identifiers managed by our learning platform.
  • Purchase and transaction information, including products purchased, transaction status, invoice information, billing details, and applicable tax information. Payment card details are processed by our payment processor and are not stored by ProveoMark in full.
  • Training and certification information, including courses enrolled in, certifications pursued or earned, assessment status, assessment dates, rescheduling information, and credential information.
  • Information submitted through forms, applications, surveys, questionnaires, event registrations, partnership enquiries, or communications with us.
  • Profile, biography, photograph, company logo, or other information you choose to provide for a public profile, directory listing, event, editorial feature, or credential.
2.2 Certification and Assessment Information

When you participate in a ProveoMark certification or assessment, we may process information necessary to administer the assessment and issue or maintain the credential. This may include your name, professional contact details, certification selected, assessment date, completion status, pass status, resit or rescheduling information, credential identifier, and the year the credential was earned.

Where an assessment is delivered with or involves a Technology Partner, information about your participation may be shared with that Technology Partner where you have opted in to such sharing or where disclosure is otherwise permitted or required by the applicable programme terms. We do not intend to share detailed assessment answers, sandbox work, failed attempts, or ProveoMark Buddy conversations with Technology Partners unless expressly stated for a particular programme and permitted by applicable law.

2.3 Directory Information

The ProveoMark Directory may contain information about technology companies, products, professional services, and other entities. Some information may be supplied by the listed organisation and some may be sourced from public information. A company may claim or manage its listing and provide updates.

We do not currently operate a practitioner review system in which practitioners submit public reviews of listed technology vendors.

2.4 Information Collected Automatically

When you use our websites or digital services, we may collect technical and usage information such as IP address, browser and device information, operating system, referring URLs, pages viewed, approximate location derived from IP address, timestamps, and interactions with our services. We may use cookies and similar technologies as described in our Cookie Policy.

2.5 Information From Other Sources

We may receive professional or contact information from public sources, professional networks, business contacts, Technology Partners, event organisers, service providers, or other lawful sources. Where required by applicable law, we will provide the relevant privacy information or obtain consent as required.

3. How We Use Personal Information

  • Provide, operate, and improve the ProveoMark website, Directory, learning services, certification programmes, ProveoMark@Work, Signals, Proof Engine, and related services.
  • Create and administer accounts and provide access to purchased or authorised learning content.
  • Process purchases, payments, invoices, refunds, taxes, and related administrative matters.
  • Administer certification programmes, assessments, resits, credential issuance, verification, and certification records.
  • Communicate with you about purchases, programmes, applications, events, account matters, service updates, and support.
  • Respond to enquiries and provide participant and customer support.
  • Send marketing communications where permitted by law and subject to your preferences.
  • Operate and maintain the ProveoMark Directory and professional ecosystem.
  • Produce editorial content, case studies, Stories, Signals, research, and other communications where appropriate and based on the applicable relationship and permissions.
  • Provide Technology Partners with opted-in learner information where the learner has chosen to share it and the applicable programme permits such sharing.
  • Detect, prevent, and address fraud, misuse, security incidents, and other unlawful or harmful activity.
  • Comply with legal, regulatory, tax, accounting, contractual, and other obligations.
  • Create aggregated or de-identified statistics and insights that do not identify individuals, including for research, benchmarking, product development, and business reporting.

4. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, we process personal information using one or more lawful bases appropriate to the circumstances, including:

  • Performance of a contract, such as providing a purchased course, certification, enterprise service, or other requested service.
  • Compliance with legal obligations, including tax, accounting, fraud prevention, and regulatory requirements.
  • Legitimate interests, such as operating and securing our services, improving our products, managing professional relationships, and communicating with business contacts, where those interests are not overridden by applicable rights.
  • Consent, where we ask for consent for a specific processing activity, including certain marketing or optional data sharing.
  • Other lawful bases available under applicable local law.

Where we rely on consent, you may withdraw consent at any time, subject to applicable law. Withdrawal does not affect processing carried out before withdrawal.

5. ProveoMark Buddy and AI

ProveoMark Buddy is intended to function as a quiz master within ProveoMark learning and certification experiences. It may present questions, prompts, or assessment interactions to help administer a learning or quiz experience.

ProveoMark does not intend to retain Buddy conversations as a user profile or use them as a permanent record of an individual’s certification history. Users should not submit confidential, proprietary, trade-secret, financial, health, or other sensitive information into Buddy unless a particular programme expressly instructs them to do so.

We may use third-party AI technology providers to support certain AI functionality. Any such provider may process information as necessary to provide the functionality, subject to the provider’s terms and our contractual and technical controls.

6. Proof Engine

The ProveoMark Proof Engine may allow users to enter information and receive calculations or outputs in the browser. ProveoMark does not intend to save Proof Engine inputs or calculation results against a user account.

7. How We Share Personal Information

We do not sell personal information as a business model. We may disclose personal information in the following circumstances:

  • Service providers and processors: providers for website hosting, learning platform services, payment processing, CRM and email, analytics, credential issuance, cloud infrastructure, security, communications, and other operational functions.
  • Payments and invoicing: payment and billing information may be processed by Stripe and by the ProveoMark entity responsible for the transaction, including ProveoMark LLP during our initial operating period.
  • Technology Partners: where a practitioner expressly opts in, we may provide relevant professional and certification information such as name, work email, company, job title, and certification completed. We do not intend to share detailed assessment answers, sandbox work, failed attempts, or Buddy conversations as part of this learner-intelligence sharing.
  • Enterprise customers and programme administrators: information necessary to administer an enterprise programme, subject to the applicable agreement and programme terms.
  • Public profiles and credentials: if a credential or profile is designed to be publicly verifiable and you have elected or agreed to that functionality, certain information such as name, certification, year, status, and verification information may be publicly displayed.
  • Editorial and media: professional information, photographs, biographies, quotes, or other information you provide for approved Stories, media coverage, events, or other editorial features, subject to applicable permissions and agreements.
  • Legal and safety reasons: disclosures reasonably necessary to comply with law, legal process, governmental requests, enforce agreements, protect rights or safety, investigate fraud or abuse, or protect ProveoMark and others.
  • Business transfers: if ProveoMark undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

8. Service Providers

Current or planned operational providers include Hostinger for website hosting, Stripe for payment processing, and Systeme.io for learning platform and course access/account management. We may also use third-party CRM and email providers, credential platforms, analytics services, security providers, and AI infrastructure as those services are implemented.

We will update this section when material provider changes are made. We select service providers based on operational requirements, security, functionality, and applicable legal obligations.

9. International Data Transfers

ProveoMark operates across India and the United States and serves users internationally. Your personal information may therefore be processed in countries other than the country in which you live. Those countries may have data protection rules that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, we will use an appropriate lawful transfer mechanism, contractual safeguard, adequacy decision, consent, or other mechanism permitted by law.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining certification records, administering accounts, complying with legal and accounting obligations, resolving disputes, enforcing agreements, and protecting our legitimate interests.

Certification and credential records may be retained for the period necessary to verify the credential and maintain the integrity of the ProveoMark certification framework. Individual certifications are generally intended to remain valid for three years unless the specific certification programme states otherwise.

When personal information is no longer required, we will delete it, anonymize it, or otherwise dispose of it in accordance with applicable law and our retention practices.

11. Your Privacy Rights

  • Know or obtain information about the personal information we process.
  • Access or receive a copy of personal information.
  • Correct inaccurate or incomplete personal information.
  • Request deletion or erasure, subject to legal and contractual exceptions.
  • Request restriction of processing in certain circumstances.
  • Object to certain processing, including direct marketing.
  • Withdraw consent where processing is based on consent.
  • Request portability of certain information where applicable.
  • Opt out of certain sale, sharing, targeted advertising, or similar activities where applicable under local law.
  • Limit certain uses of sensitive personal information where applicable under local law.
  • Lodge a complaint with the applicable data protection authority.

We may need to verify your identity before completing certain requests. Some rights are subject to exceptions and limitations under applicable law.

12. California Privacy Rights

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to you, you may have rights including the right to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment for exercising applicable privacy rights.

ProveoMark does not intend to sell personal information for monetary consideration. If our use of cookies, analytics, advertising technologies, or other activities constitutes “sharing” or another regulated activity under California law, we will provide the applicable choices and notices required by law.

California privacy requests may be submitted using the contact information in Section 17. We may verify requests to protect against fraudulent or unauthorized requests.

13. India Privacy Rights

For individuals in India, ProveoMark will process digital personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and applicable rules and commencement provisions as they become applicable to the relevant processing.

Where applicable, we will provide notices describing the personal data collected and the purposes for which it is processed, provide applicable consent and withdrawal mechanisms, and maintain reasonable security safeguards and grievance mechanisms as required by law.

India-specific rights and obligations may depend on the provisions in force at the relevant time. ProveoMark may update this Policy as the phased implementation of India’s data protection framework takes effect.

14. European Economic Area and United Kingdom

If the GDPR or UK GDPR applies to you, you may have additional rights, including access, rectification, erasure, restriction, objection, portability, and rights relating to certain automated decision-making. You may also have the right to withdraw consent and to complain to your local supervisory authority.

Where required, we will identify our lawful basis, provide information about recipients and international transfers, and provide retention information. We will not make decisions producing legal or similarly significant effects about you solely through automated processing unless permitted by applicable law and appropriate safeguards are provided.

15. Canada

For individuals in Canada, applicable privacy laws may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Where applicable, ProveoMark will provide meaningful information about its collection, use, disclosure, and retention of personal information and will provide applicable access, correction, consent, and complaint mechanisms.

16. Children

ProveoMark services are intended for adults and are not directed to children. You must be at least 18 years old to purchase or participate in ProveoMark training and certification services unless a specific enterprise or educational arrangement expressly provides otherwise.

If we learn that we have collected personal information from a person under 18 in circumstances where such collection was not permitted, we will take reasonable steps to address the information in accordance with applicable law.

17. Your Choices and How to Contact Us

You can unsubscribe from marketing emails by using the unsubscribe mechanism included in the relevant communication or by contacting us. Administrative and transactional communications may continue where necessary to provide a service, administer an account, complete a transaction, or comply with legal obligations.

For privacy requests or questions, contact:

ProveoMark Privacy & Legal Team
legal@proveomark.com

ProveoMark LLC
30 North Gould Street, Ste R
Sheridan, WY 82801-6317
United States

18. Security

We use reasonable technical, administrative, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

If ProveoMark becomes aware of a personal data breach affecting you, we will provide notifications or take other actions where required by applicable law.

19. Third-Party Websites and Services

Our website and services may contain links to third-party websites, platforms, social networks, payment services, learning systems, credential platforms, or other services. Their privacy practices are governed by their own policies. ProveoMark is not responsible for the privacy practices of third parties that we do not control.

20. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand usage, improve performance, and, where applicable and permitted, support analytics or marketing. Details about the categories of cookies we use and your choices are provided in our separate Cookie Policy.

21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. When we make material changes, we will update the “Last Updated” date and provide additional notice where required by law.

Your continued use of the services after an updated Policy becomes effective will be subject to the revised Policy to the extent permitted by applicable law.